Why Erie Insurance?

History, financial strength and Superior Service……

Founded in 1925

Erie Insurance has been helping customers since 1925 with their auto, home, business, and life insurance needs. Founder H.O. Hirt was strong in his belief that Erie Insurance should always be, “Above all in service” and so are we!

Armstrong Insurance Agency is an Erie Insurance agency tirelessly working to fulfill the company’s founding purpose:

“To provide our Policyholders with as near perfect protection, as near perfect service as is humanly possible and to do so at the lowest possible cost.”

Local Presence

Erie agents, claims adjusters, and company personnel live & work in our community.  They understand our area and the unique issues associated with it.  When you need help we will be there!  Erie’s property adjusters don’t handle your claim from a call center hundreds of miles away – they are ready to be at home to help you in person!  There is no substitute for “hands on” personal service and Erie Insurance delivers this promise every day. 

Customer Satisfaction

For the sixth consecutive year, Erie Insurance received the highest ranking in the J.D. Power 2018 U.S. Insurance Shopping Study℠ for “Customer Satisfaction with the Auto Insurance Purchase Experience.” The study measures auto insurance shopping, purchase behavior and purchase experience satisfaction among customers who recently bought insurance. ERIE achieved the highest in overall satisfaction with score of 877 out of 1,000.

Erie Insurance customers stay with ERIE

Erie Insurance has one of the highest customer retention rates in the insurance industry. From year to year 90% of Erie’s policyholders decide to stay with Erie. Once policyholders experience Erie’s exceptional service they remain with Erie year after year.

Financial Strength

When you’re shopping for insurance, it’s important to select a company that will be financially sound for many years to come. One way to check on a company’s financial strength is to refer to ratings from independent organizations. Erie Insurance Group has earned A.M. Best’s rating of A+ (Superior). Erie Family Life Insurance Company has earned A.M. Best’s rating of A (Excellent).

WARD’S 50

Erie Insurance Group was named to Ward’s 50 top-performing property-casualty insurers for 2018. It’s ERIE’s 18th appearance on the list since 1991. Ward is a leading provider of benchmarking and best practices studies for insurers. The ranking is based on analysis of the financial performance of nearly 3,000 property-casualty insurers. It recognizes the top 50 U.S.-based carriers for safety, consistency and financial performance over a five-year period.

FORTUNE 500 RANKING

FORTUNE® ranks Erie Insurance number 378 on the 2018 FORTUNE 500® list. The list ranks the largest American companies based on total revenue. Erie Insurance made its initial debut on the list in 2003.

INDUSTRY RANKINGS

Erie Insurance is a regional insurer that ranks highly among much larger companies.

• 11th Largest Auto Insurer in the U.S.*
• 9th Largest Home Insurer in the U.S.*
• 12th Largest Business Insurer in the U.S.**

Erie Insurance started in 1925 as a Pennsylvania auto insurer. Over the years, ERIE added home, life and business insurance policies to meet the needs of our customers. Now millions of people trust Erie Insurance across 12 states and the District of Columbia.th